Refund policy

Everything you get with a FlowSync listing or Premium is described on the page before you pay, and you get access the moment your payment goes through. Please read it before you buy.

Verified listing and Premium: 7 days

If you change your mind, you can get a full refund if you ask within 7 days of your purchase. After 7 days the fee is non-refundable. This covers the one-time Verified listing fee and the Premium upgrade. You agree to these terms on the checkout page before paying.

Bought before October 11, 2026? You keep the 30-day window you agreed to at checkout.

How to request a refund

Email support@flowsyncdriver.com from the address on your account within the window and let us know you'd like a refund. Refunds go back to your original payment method, typically within 5–10 business days depending on your bank.

Have a problem with your account or a charge? Email us first — we answer every message and can usually sort it out the same day.

The Curri fleet joining fee

The fleet joining fee has its own guarantee: make your joining fee back in your first 60 days on the fleet, or we refund it in full — no questions asked.

• Before you're activated — added to our carrier account, vehicle and paperwork set up, and able to receive loads — the fee is fully refundable anytime. Email us (or text Nasser) and we refund it in full.
• After activation, if your take-home from fleet loads you run in your first 60 days after activation (what we pay you after the dispatching fee, from our own payout records) adds up to less than the joining fee you paid, email us (or text Nasser) within 30 days after those 60 days end and we refund that fee in full. Nothing to prove, no questions asked. A refund ends your fleet membership.
• Once you've made it back, or the window to ask has passed, the fee has been earned.

Fleet drivers run under one shared carrier account, so one driver's violations put every driver on the account at risk. A second violation on the carrier account results in removal from the fleet without a refund, guarantee included. You agree to these terms on the checkout page before paying.

Questions

Reach us anytime at support@flowsyncdriver.com — a real person reads every message.